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Our Reviews

Real Reviews By Real People

At Milestone, we take pride in doing things the right way. That’s why we never pay our customers for reviews. We appreciate all of our customers that took it upon themselves to write about their service with us.

We would love to hear about your recent Milestone Home Service experience! Click the button below to leave a review.

Our AC went down during the hottest part of the...
Javier Villanueva on September 06, 2023
Our AC went down during the hottest part of the year. Milestone was responsive and professional. The technician that came out was great. He was knowledgeable and thorough and more importantly he was kind and understanding. An AC repair can be a scary thing but he made it a good experience and we are thankful to him and Milestone.
We had a great experience with Milestone today....
Sonia Williford-Gill on September 05, 2023
We had a great experience with Milestone today. We had two breakers go out, and our technician Jon McGee replaced them both, as well as installed a surge protector (something we had been considering for a while now). Jon’s service was fast, friendly, and he was very considerate of our time. He gave several options for service and explained the value of each level so that I could make an educated decision. We would definitely recommend Milestone to our friends and family!
Marcos did an absolutely fantastic job. He did...
Cathy on August 28, 2023
Marcos did an absolutely fantastic job. He did run into a little problem with parts, but remained calmed and took the time to explain what he needed and that he would have to go pick up the parts. He worked tirelessly in the heat and got the repairs done. My experience with Milestone has been very satisfactory -- they really do have the customer's needs at heart.
From the moment I contacted Milestone company for...
Cari Wheatley on August 25, 2023
From the moment I contacted Milestone company for assistance, I was impressed by the prompt and friendly responses I received. The level of communication and transparency throughout the entire process was truly commendable. Your team's commitment to keeping me informed about the progress of the work, as well as addressing any concerns I had, greatly alleviated the stress that comes with home projects. The expertise demonstrated by the technicians was truly impressive. Not only did they efficiently resolve the issues I was facing, but they also took the time to explain the intricacies of the repairs and upgrades they were performing. This level of transparency and willingness to educate me is what impressed me the most. The courtesy and respect shown by the technicians while working in my home did not go unnoticed. They exhibited professionalism and tidiness, even pointing out how Milestone could assist me in other projects I mentioned, without making me feel like they were pushy sales guys. Unfortunately, we have found that to be rare when I meet contractors without my husband with me. I will not hesitate to recommend your services to friends, family, and colleagues. Milestone's dedication to quality work, transparent communication, and exceptional customer service have created an experience that truly stands out.
Devor the technician was great. He was such a...
Richard pasamonte on August 24, 2023
Devor the technician was great. He was such a nice and knowledgeable person. He definitely made me feel comfortable even though it was hot. He had everything working within the hour. Great guy! Thanks, it makes me feel good that he was able to fix our A/C. Now my family can relax in cool air compared to the the 100 degree heat
Wow! What an incredible experience! My family...
Gabrielle Sewing on August 12, 2023
Wow! What an incredible experience! My family felt safe, taken care of and had our AC back up running so fast. I have actually worked in-office at Milestone before. I had never been on the other side, as a client, desperately needing my AC back up running. Our AC stopped working in the middle of the night and they managed to add me to the list for the next morning. Note that this is one of the hottest days of summer at a high of 105. I have two little boys and my husband currently in Africa at a missions trip. I wish this would have not happened specially with not having my husband around. But Milestone, Orlando, and the leaders there made sure we were taken care of. I would 1000% recommend them if you want quality, safety and excellence!
We recently needed to have some electrical and...
Lisa Silipo on August 15, 2023
We recently needed to have some electrical and plumbing work done. We chose Milestone knowing it's not the cheapest, but we feel the fantastic service and quality workmanship is well worth it. We decided to become members and we could not be happier! Everyone is so nice, professional and I love how they give you multiple options to resolve any issues. It's also good to know my home's mechanics are in great working order.

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