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More Positive Reviews

THAN ANY OTHER HOME SERVICE COMPANY IN DFW.

Real Reviews by Real People

At Milestone, we take pride in doing things the right way. That’s why we never pay our customers for reviews. We appreciate all our customers that took it upon themselves to write about their Milestone experience.
Do you have a recent Milestone Home Service experience? We’d love to hear about it.
Very quick and easy appointment scheduling....
Don Garland on August 04, 2022
Very quick and easy appointment scheduling. Friendly service. Technician arrived on time and quickly had the A/C unit up and running. He was very thorough when explaining the issue and my options to repair or replace a part. The repair cost was 90% less than replacement. It’s nice to deal with a company like Milestone that operates with integrity and provides a high level of customer service.
The service I received was amazing. My primary...
Zach Wallace on July 25, 2022
The service I received was amazing. My primary electrician, Caleb, was extremely knowledgeable and thorough. I just bought and moved into my house and Caleb did a full electrical inspection to make sure my house was good to go. He discovered a large amount of items that our inspector did not call out when buying the house and then explained everything in a way that was easy to understand. On top of being a good technician, he was also very sociable and having him work on my house was much less frustrating due to his good personality. The costs were a little bit higher than I would have thought/liked, but the fact that I felt like I was in good hands, made the slightly higher costs much easier to accept.
Very professional and friendly. Good...
Gary Davis on July 15, 2022
Very professional and friendly. Good communication skills with people. Was able to answer all my questions. Service was thorough and complete. Good at explaining why parts were needing replacement. Good nonverbal communication. Received copies of invoices. I highly recommend Damon’s professionalism To your customers needs.
Milestones Luis Medina, Nathan and Chad were the...
Jolie Geron on July 12, 2022
Milestones Luis Medina, Nathan and Chad were the absolute best! They explained everything in detail and even showed me step by step what they were doing. I felt very reassured and comfortable with their work. They also let me know about additional issues that I might have with the house that I should take a look at even when it didn’t have to deal with the plumbing and or Milestone. This was truly a great experience. When You find out about a major repair that needed attention, they took a bad thing and made it great. I really can’t say enough about these guys. They just finished and I already miss them being here.
Service not listed. Scott was here to survey our...
Carey McKenzie on July 12, 2022
Service not listed. Scott was here to survey our situation and present his proposal of an appropriate central heat pump system to replace our existing heat pump system. He did a thorough job of measuring to determine what size unit is correct for our house. Then he prepared and presented a detailed choice of units. He explained thoroughly and then made sure we understood the differences between the choices. He was completely courteous, knowledgeable and professional in everything he did. Keep him if you can.
After Milestone tried to cancel my 2 month out...
Natalie T. Cedillo on June 29, 2022
After Milestone tried to cancel my 2 month out tune up appointment, even as a loyalty member, they sent Blair. Blair was wonderful. Very through and knowledgeable. He went above and beyond in customer service and did a great job. I hope more ppl get to experience this level of service. Milestone should be thankful for techs like Blair who turn a negative into a positive. Thank you Blair!
Loy is professional, yet is conversational and...
Stan Smith on July 17, 2020
Loy is professional, yet is conversational and personable. He makes sure he understands what is being requested, and then explains what needs to done to accomplish the task. He offers good suggestions and alternatives to address the issues involved. I would not hesitate to leave Loy alone in my home if needed. That says it all in today's world. Thank you, Loy!!

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