We’re in your neighborhood DFW

Call Now! We’re here 24/7

More Positive Reviews


Real Reviews by Real People

At Milestone, we take pride in doing things the right way. That’s why we never pay our customers for reviews. We appreciate all our customers that took it upon themselves to write about their Milestone experience.
Do you have a recent Milestone Home Service experience? We’d love to hear about it.
I called yesterday about an estimate for a...
Sherrilynn Jamerson on September 22, 2022
I called yesterday about an estimate for a Milestone security system to replace a family member's existing security company. We were given an appointment for the next day. Jon came to the house and the first thing he asked was if I would like him to wear a mask. I did, so he happily complied. He looked at the existing security system and gave me time to explain what additional features we wanted. He gave us different options and then worked up the estimate. He was very professional and helpful. The monthly service amount would be lower than what they're paying now. I would definitely recommend Milestone Security. I've used it at my own house for years and am pleased with the service.
I was looking for a reputable electrician to...
Bethany Beckham on June 18, 2022
I was looking for a reputable electrician to install my new custom chandelier and Milestone was the best choice and investment. They did an amazing job, even did an electrical inspection and provided insight into my electrical panel. Since I have a new build and under warranty I contacted my builder to correct an issue they discovered. I'd definitely recommend them again.
Roy did an excellent job. Initial call out was...
Mariann Devine-Crain on September 03, 2022
Roy did an excellent job. Initial call out was for thermostat repair but he found the issue was with drain. He was very courteous and professional and stayed extremely late until the issue was remedied. Excellent employee Arturo and his crew were very courteous and explained everything in a manner I could understand as a homeowner. Milestone has always been a great choice for me. Not the cheapest, but worth it. I get what I pay for without worries. Jose did a great job. He had been here before and I appreciated him knowing the house and remembering the unit and me.
Let me first start by saying that I am a senior...
Patricia Clark on August 20, 2022
Let me first start by saying that I am a senior citizen and I was employed by Bank Of America for over 37 years. Therefore, I am a stickler for excellent customer service. All of the guys who came to assist with this horrible incident of lightning striking my home were amazing. There was only one person that seem to not be a part of the gang! However, I have to mention the most amazing, attentive, detail oriented, professional, nice, intelligent, knowledgeable, people oriented technician I have encountered. His name was “Christian Keith.” He seemed to be extremely well respected by the crew that arrived after his initial arrival. He was so detail oriented, that he covered things I didn’t think about. I’m sure all of your technicians are amazing, however if you have five people like Christian you could terminate the rest of your staff! Although, the service that was required was extremely expensive, over $12,000. I want to say that if you have to spend that amount for a service and you can say at the end of it that you feel like you received your money’s worth of service, it’s a good day. I thank God that we are blessed to be able to pay for what was required! Thank you Christian for one of the most pleasant experiences I’ve ever had in the 67 years that I’ve been on this earth!
We had to move a service drop as part of an...
Larry Melby on August 17, 2022
We had to move a service drop as part of an evolving remodeled outdoor project. Drew was prompt, friendly and professional and accomplished the job to our satisfaction. We will use Milestone again as the need arises. Well we had a plumbing issue and used Milestones Plumbing Services. We were just as pleased with the service we received from Bryar as we did from Drew. This time around we used Milestone to service for our ac unit. And the service was just satisfying as when we used them for plumbing and electrical work. As a second part of the ac work we had them come out and clean the duct work in our house. Gustavo did a wonderful job.
Very quick and easy appointment scheduling....
Don Garland on August 04, 2022
Very quick and easy appointment scheduling. Friendly service. Technician arrived on time and quickly had the A/C unit up and running. He was very thorough when explaining the issue and my options to repair or replace a part. The repair cost was 90% less than replacement. It’s nice to deal with a company like Milestone that operates with integrity and provides a high level of customer service.
The service I received was amazing. My primary...
Zach Wallace on July 25, 2022
The service I received was amazing. My primary electrician, Caleb, was extremely knowledgeable and thorough. I just bought and moved into my house and Caleb did a full electrical inspection to make sure my house was good to go. He discovered a large amount of items that our inspector did not call out when buying the house and then explained everything in a way that was easy to understand. On top of being a good technician, he was also very sociable and having him work on my house was much less frustrating due to his good personality. The costs were a little bit higher than I would have thought/liked, but the fact that I felt like I was in good hands, made the slightly higher costs much easier to accept.

How is your experience?