Outstanding Service from Scott Johnston at Milestone Electric, A/C & Plumbing! Scott Johnston is hands-down the most knowledgeable and thorough technician Milestone has ever sent our way. His expertise was immediately evident, and he took the time to explain everything clearly and honestly—no guesswork, no shortcuts. What really stood out was how far he went to ensure we were 100% satisfied before he left. He didn’t just do the job—he made sure it was done right and that we were completely comfortable with every step. Above and beyond doesn’t even begin to describe it. If you’re lucky enough to have Scott assigned to your service call, you’re in great hands.

Outstanding Plumbing Service! Wayne Copeland from Milestones provided exceptional service when fixing my kitchen sink. From the start, he was professional, punctual, and very knowledgeable. He quickly diagnosed the issue, explained the problem clearly, and completed the repair efficiently. His work was top-notch, and he left everything clean afterward. I highly recommend Wayne for any plumbing needs—he’s reliable, honest, and truly knows his craft. Great job, and thank you for the excellent service!

I am writing to commend Nicholas Palacios for his truly outstanding customer service. During our recent interaction, Nicholas displayed remarkable empathy, compassion, and professionalism. His genuine concern for my needs and unwavering commitment to resolving my issue were nothing short of exemplary. Nicholas took the initiative to go far beyond what was expected—ensuring every detail was handled with care and precision. His efforts not only resolved my concerns efficiently but left me feeling valued and supported. It is rare to encounter someone who embodies the spirit of customer care so thoroughly. My room is much cooler now! Nicholas spent hours on trying to get my room cooler and he accomplished that! I strongly believe Nicholas deserves recognition for his exceptional performance. I hope you will consider him for a raise or other form of appreciation that reflects the value he brings to your team. Thank you for fostering a culture where individuals like Nicholas can shine.

Ivan came out after hours tonight and got our AC working again. He was so nice and personable, and he was very knowledgable. We asked about his company and he talked about how much he liked working there - truly a family owned business that is both good and honest. I couldn't be happier with my experience - we need to have much more involved AC repairs soon and will be looking to Milestone for this!

Cristian K was such a pro to work with. He started by documenting and explaining everything thoroughly - he created a video to easily evidence his findings - he was very friendly and informative about costs and services Milestone could provide - all for a fair and acceptable price. I couldn’t more highly recommend Cristian and Milestone. This experience has me as a lifer customer. Thank you for your exceptional work!!