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Our Reviews

Real Reviews By Real People

At Milestone, we take pride in doing things the right way. That’s why we never pay our customers for reviews. We appreciate all of our customers that took it upon themselves to write about their service with us.

We would love to hear about your recent Milestone Home Service experience! Click the button below to leave a review.

Wow. They don’t make companies like this anymore....
Kathryn Wray on July 01, 2024
Wow. They don’t make companies like this anymore. Micheal O’Connor with Milestone saved us! We lost power for 5 days during a terrible Texas storm, and then, about two weeks later, our neighbor’s tree fell on our power line. Our morale was low at that point. Oncor had to come disconnect our power Thursday afternoon because the fallen line was a fire hazard, and we were convinced we weren’t going to get power back until the next week. An acquaintance recommended calling Milestone for fast, efficient service. Milestone was prompt to respond to our call, very nice and friendly, and competently mediated a complex situation. They fixed our power line and helped us coordinate with Oncor and the city of Dallas to get our power back within 24 hours. I thought this was impossible given that it was the upcoming weekend and given the nature of Dallas city government/Oncor customer service. Milestone is worth every penny. They are reliable and a rare find in today’s world.
Jeremy came for a diagnostic appointment when our...
Alison Hale on June 28, 2024
Jeremy came for a diagnostic appointment when our ac wasn’t cooling. He was very thorough and regularly checked in with us. Austin came by later to go over new system options. He was very thorough and informative as well. The next day Luis and his team installed the new system. Everyone was very friendly and our house is now cool! Thanks, y’all!
James McCreary from Milestone arrived 5 minutes...
Kevin Emr on June 20, 2024
James McCreary from Milestone arrived 5 minutes early for our appointment, which was nice, and they called ahead to let us know he was on his way. He was very friendly and helpful. He checked both of our systems thoroughly and provided us with some recommendations to improve our A/C systems performance and remove contaminants. We will use Milestone and James again for our AC needs.
Michael O’Connor from Milestone Electric serviced...
sandyammons on June 15, 2024
Michael O’Connor from Milestone Electric serviced our home today helping us work through multiple electrical needs. He was was fantastic - one of the VERY BEST electricians we have ever had! He was extremely professional, VERY knowledgeable about the various options to best serve our needs - and he logically processed a plan to get the work done that met and really exceeded out expectations. On top of that - he had superb manners and was sharp and articulate. Michael hit it out of the ballpark (he deserves a raise!) We could not be more satisfied! Thank you Michael and Milestones! Sandy & Mark
Mario with Milestone helped get us setup with any...
Kashika Narang on June 14, 2024
Mario with Milestone helped get us setup with any and all needs for our new home! Mario was incredibly friendly and I appreciate his patience with all of our questions. He took the time to help educate us and walk us through everything! We feel very supported and in good hands with this him and his team.
I recently had the pleasure of working with...
Josh Hernandez on June 13, 2024
I recently had the pleasure of working with Marcus Sanchez, and I can't recommend him highly enough. From the moment he arrived, it was evident that Marcus is a true professional who combines expertise with an exceptional level of kindness and consideration. Marcus's wisdom and knowledge were apparent in every interaction. He approached each task with a calm and thoughtful demeanor, ensuring that he fully understood our needs and concerns. His advice was always well-informed and tailored to our specific situation, reflecting his deep understanding and experience. What truly sets Marcus apart is his relatability. He has a unique ability to connect with people, making us feel comfortable and valued throughout the entire process. He took the time to listen to our questions and provide clear, comprehensive answers. It was evident that he had our best interests in mind at all times, which gave us a great deal of confidence and peace of mind. If you have the pleasure of Marcus being scheduled to come to your home, you will undoubtedly be impressed. His blend of kindness, wisdom, and genuine concern for his clients makes him a standout professional. Marcus Sanchez is a true asset, and anyone fortunate enough to work with him will undoubtedly feel the same.
Will was great and very friendly . He was helpful...
Salena Gonzales on June 09, 2024
Will was great and very friendly . He was helpful with answering my questions and telling me what was wrong with my hvac system. He explained things to me in a manner that I could understand and not all in technical terms that I didn't understand. (like other companies do)The real nice thing about him and this company is their not trying push things on you don't need just to make money . They want what's best for you and your needs. Definitely will recommend Milestone.

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