I called yesterday about an estimate for a Milestone security system to replace a family member's existing security company. We were given an appointment for the next day. Jon came to the house and the first thing he asked was if I would like him to wear a mask. I did, so he happily complied. He looked at the existing security system and gave me time to explain what additional features we wanted. He gave us different options and then worked up the estimate. He was very professional and helpful. The monthly service amount would be lower than what they're paying now. I would definitely recommend Milestone Security. I've used it at my own house for years and am pleased with the service.

Let me first start by saying that I am a senior citizen and I was employed by Bank Of America for over 37 years. Therefore, I am a stickler for excellent customer service. All of the guys who came to assist with this horrible incident of lightning striking my home were amazing. There was only one person that seem to not be a part of the gang! However, I have to mention the most amazing, attentive, detail oriented, professional, nice, intelligent, knowledgeable, people oriented technician I have encountered. His name was “Christian Keith.” He seemed to be extremely well respected by the crew that arrived after his initial arrival. He was so detail oriented, that he covered things I didn’t think about. I’m sure all of your technicians are amazing, however if you have five people like Christian you could terminate the rest of your staff! Although, the service that was required was extremely expensive, over $12,000. I want to say that if you have to spend that amount for a service and you can say at the end of it that you feel like you received your money’s worth of service, it’s a good day. I thank God that we are blessed to be able to pay for what was required! Thank you Christian and Brandon for one of the most pleasant experiences I’ve ever had in the 67 years that I’ve been on this earth!

Moses came out and went above and beyond to provide great service. He did a thorough check of the whole house to find the issue at hand. He is very knowledgeable and has a great understanding of all things plumbing. He walked us through each issue explaining what is broken / what it is causing and how to he will fix it. The issue ended up being much more time consuming than previously thought and he went above and beyond to provide us with the best care and best fix at no additional cost. I would highly recommend requesting Moses if you plan on using Milestone for you plumbing needs.

Jordan was great. He was extremely professional and courteous. After explaining to me all the options for a pretty expensive electrical issue, Jordan happily went over all the information a second time via phone call with my husband so that we could feel good about our final decision. The work couldn’t be scheduled for a couple of days, but I feel very confident based on my experience with Jordan today. Thanks so much!

We highly recommend Milestone for all AC needs. I can only speak on AC specifically since that is the only service we have currently received. The technician was very thorough and gave us so much of his time. He explained everything that he was doing in great detail and also helped us with some concerns we had. We were also given some recommendations as to things we definitely need to address, and felt that it was all explained very well to us and it was so nice having someone care and be honest with us. Great company and great people to work with. Thank you so much!