Let me first start by saying that I am a senior...
Patricia Clark on August 20, 2022
Let me first start by saying that I am a senior citizen and I was employed by Bank Of America for over 37 years. Therefore, I am a stickler for excellent customer service. All of the guys who came to assist with this horrible incident of lightning striking my home were amazing. There was only one person that seem to not be a part of the gang! However, I have to mention the most amazing, attentive, detail oriented, professional, nice, intelligent, knowledgeable, people oriented technician I have encountered. His name was “Christian Keith.” He seemed to be extremely well respected by the crew that arrived after his initial arrival. He was so detail oriented, that he covered things I didn’t think about. I’m sure all of your technicians are amazing, however if you have five people like Christian you could terminate the rest of your staff! Although, the service that was required was extremely expensive, over $12,000. I want to say that if you have to spend that amount for a service and you can say at the end of it that you feel like you received your money’s worth of service, it’s a good day. I thank God that we are blessed to be able to pay for what was required! Thank you Christian for one of the most pleasant experiences I’ve ever had in the 67 years that I’ve been on this earth!
We had to move a service drop as part of an...
Larry Melby on August 17, 2022
We had to move a service drop as part of an evolving remodeled outdoor project. Drew was prompt, friendly and professional and accomplished the job to our satisfaction. We will use Milestone again as the need arises.
Well we had a plumbing issue and used Milestones Plumbing Services. We were just as pleased with the service we received from Bryar as we did from Drew.
This time around we used Milestone to service for our ac unit. And the service was just satisfying as when we used them for plumbing and electrical work.
As a second part of the ac work we had them come out and clean the duct work in our house. Gustavo did a wonderful job.
Very quick and easy appointment scheduling....
Don Garland on August 04, 2022
Very quick and easy appointment scheduling. Friendly service. Technician arrived on time and quickly had the A/C unit up and running. He was very thorough when explaining the issue and my options to repair or replace a part. The repair cost was 90% less than replacement. It’s nice to deal with a company like Milestone that operates with integrity and provides a high level of customer service.
The service I received was amazing. My primary...
Zach Wallace on July 25, 2022
The service I received was amazing. My primary electrician, Caleb, was extremely knowledgeable and thorough. I just bought and moved into my house and Caleb did a full electrical inspection to make sure my house was good to go. He discovered a large amount of items that our inspector did not call out when buying the house and then explained everything in a way that was easy to understand.
On top of being a good technician, he was also very sociable and having him work on my house was much less frustrating due to his good personality.
The costs were a little bit higher than I would have thought/liked, but the fact that I felt like I was in good hands, made the slightly higher costs much easier to accept.
Very professional and friendly. Good...
Gary Davis on July 15, 2022
Very professional and friendly. Good communication skills with people. Was able to answer all my questions. Service was thorough and complete. Good at explaining why parts were needing replacement. Good nonverbal communication. Received copies of invoices.
I highly recommend Damon’s professionalism
To your customers needs.
Milestones Luis Medina, Nathan and Chad were the...
Jolie Geron on July 12, 2022
Milestones Luis Medina, Nathan and Chad were the absolute best! They explained everything in detail and even showed me step by step what they were doing. I felt very reassured and comfortable with their work. They also let me know about additional issues that I might have with the house that I should take a look at even when it didn’t have to deal with the plumbing and or Milestone. This was truly a great experience. When You find out about a major repair that needed attention, they took a bad thing and made it great. I really can’t say enough about these guys. They just finished and I already miss them being here.
Service not listed. Scott was here to survey our...
Carey McKenzie on July 12, 2022
Service not listed. Scott was here to survey our situation and present his proposal of an appropriate central heat pump system to replace our existing heat pump system. He did a thorough job of measuring to determine what size unit is correct for our house. Then he prepared and presented a detailed choice of units. He explained thoroughly and then made sure we understood the differences between the choices. He was completely courteous, knowledgeable and professional in everything he did. Keep him if you can.
