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Our Reviews

Real Reviews By Real People

At Milestone, we take pride in doing things the right way. That’s why we never pay our customers for reviews. We appreciate all of our customers that took it upon themselves to write about their service with us.

We would love to hear about your recent Milestone Home Service experience! Click the button below to leave a review.

Otis Jacobs is fantastic. He was very thorough...
Alexa Nguyen on December 22, 2023
Otis Jacobs is fantastic. He was very thorough and presented a ton of information in an easily digestible way. I was able to make informed decisions with confidence that Otis and Milestone are looking out for my best interests. I’m very impressed with the quality of service and level of customer support.
Logan is simply a professional. He called first...
Noel Linox on December 13, 2023
Logan is simply a professional. He called first and arrived on time. First thing my wife noticed was his crisp uniform attire. First impression is a lasting impression. He was diligent and quick to identify the problem and fixed it. Logan also took time to point out the upgrade to our box we need to consider. He explained the options available to us and the cost. He inspires trust. It was a pleasure to deal with Logan.
Jonathan arrived promptly and was incredibly...
Jana Woodard on December 01, 2023
Jonathan arrived promptly and was incredibly courteous and friendly. He took the time to listen to the issue I was facing and asked insightful questions to understand the situation better. He also asked if there were any other issues we were having and was very helpful in answering all my questions and concerns. I would highly recommend him for any plumbing needs.
Robert short was great! Milestone is great! I...
lafnjim on November 21, 2023
Robert short was great! Milestone is great! I rarely do this thing! But Robert took care of questions and identified solutions to light fixture issue and back parking light. An enthusiastic professional! He said milestone has always been this way! I signed on to a plan with them. I’m happy
We had a gas leak and decided to contact...
Tim and Judy Sharp on November 18, 2023
We had a gas leak and decided to contact Milestone and gave it a try since we had a mail coupon. Glad we did! The whole experience exceeded expectation. Good customer service, good technicians and jobs were done in timely and efficient manner! Hunter and Eric appeared to be healthy and in good working spirits. They arrived on time, wore shoes covers (very appreciated that) and have good attitude. They explained everything well and kept communications going throughout the process which was great so we knew what to expected next. They fixed the leak problem, installed a gas shut-off valve and helped our gas turned back on the same night which wasn't easy. Overall, it was good! We highly recommend you to give them a try!
Colton Cook installed two outdoor light fixtures...
Richard Rosenberg on November 17, 2023
Colton Cook installed two outdoor light fixtures on our home. He was professional, efficient and did a great job. We are pleased with his work. Rafael Medina inspected our A/C units. He was on time, courteous, professional, thorough and explained the results. I would certainly use him again if we have an A/C issue requiring a technician. Logan did a great job of installing and explaining our new Ring doorbell and chime. He was professional and helpful throughout the appointment and explained the many setup steps to get the doorbell functioning. We joined the Milestone membership primarily due to Logan's expert electrical work, knowledge and strong salesmanship!
It was so awful coming home to a dead outlet...
Shelby Davitt on October 31, 2023
It was so awful coming home to a dead outlet after we got back from vacation, and even worse it’s the one with our water heater! Christian was able to come out the very next morning and got it all fixed up at lightning speed! He and the Milestones team were super transparent about pricing. I loved that they gave me a heads up when he was 30 minutes away and stuck with the timeline. Great experience!

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