Had an issue on a Sunday afternoon, & Will Menzies was here within an hour to save the day. He was professional, organized, friendly and educational. Thank you for getting our air back on quickly, & for helping us enroll with the maintenance plan to give us confidence year around. 100 degree Texas weather is nothing to mess with.

This was my first experience with Milestone EA&P and it was a good one. When I called I spoke with Hanna Medillo and she found me a tech to come out same day. She was very pleasant and helpful. Then the tech Jon McGee came out. He was very pleasant and personable upfront and throughout the service call. He identified and fixed the problem immediately, and pointed out other electrical issues (potential issues) and recommend proactive measures that can be provided by Milestone in his write up. I will definitely be a returning customer.

The photo says it all and to boot we had just departed on a two week vacation. Once the City arrived and turned off the water it was quickly determined this was a homeowner issue. My first and only call was to Milestone - even before the City arrived. I flew home and met Esay to assess the situation, determine a course of action, received a work plan, reviewed the estimate, signed the Work Order, and flew back to our vacation. The next morning Milestone showed up - Harley and crew. By 2:30pm the job was done. No trenching, no concrete being torn out, no plants being moved, simply three holes that will be unnoticeable in a couple of weeks. UNBELIEVABLE customer service, extremely professional, shocking concern that this situation not impact our vacation. We are exceedingly pleased and without a moment of hesitation highly recommend MILESTONE to you. They truly are the absolute best in the business…We’ve never experienced anything like it.

Our air conditioning went out, so we called Milestone to come diagnose and repair it. The service was performed by Blair H. Blair was extremely professional, personable, and went out of the way to show me the problem before fixing it. Blair took extra care to wear booties when entering the house and laid out a mat at our door way. Repair and parts costs were easy to understand and explained before the repair was complete. Thank you Blair and Milestone, you rock! I 100% will be using you guys again for our future needs and would highly recommend! Impeccable service!

Ben did a great job, I will definitely request him for future work. He was thorough in quoting potentials and options. He called his office to secure additional discounts. He creatively solved an installation issue. He was professional and pleasant. I am very satisfied.