From the moment I contacted Milestone company for assistance, I was impressed by the prompt and friendly responses I received. The level of communication and transparency throughout the entire process was truly commendable. Your team's commitment to keeping me informed about the progress of the work, as well as addressing any concerns I had, greatly alleviated the stress that comes with home projects. The expertise demonstrated by the technicians was truly impressive. Not only did they efficiently resolve the issues I was facing, but they also took the time to explain the intricacies of the repairs and upgrades they were performing. This level of transparency and willingness to educate me is what impressed me the most. The courtesy and respect shown by the technicians while working in my home did not go unnoticed. They exhibited professionalism and tidiness, even pointing out how Milestone could assist me in other projects I mentioned, without making me feel like they were pushy sales guys. Unfortunately, we have found that to be rare when I meet contractors without my husband with me. I will not hesitate to recommend your services to friends, family, and colleagues. Milestone's dedication to quality work, transparent communication, and exceptional customer service have created an experience that truly stands out.

Michael came to replace a faulty switch in the kitchen that was driving me crazy. He had it diagnosed and fixed much faster than I thought it could be done and then showed me how to replace a part in the under-counter lights, as well. He couldn't have been nicer, and his work was done neatly and as far as I can tell, perfectly. He's personable and soft-spoken and generally pleasant. I'm very happy with the whole Milestone experience.