The tech gave me a time frame of 8 to noon.. for...
Chad Hanna on March 25, 2023
The tech gave me a time frame of 8 to noon.. for the first time , he showed up right at 8 , no waiting around all day waiting for them to show up. From the time that he arrived here until he left my driveway 100% professionalism . Complete respect all the way around. Once he finished , he explained everything he seen and done as well as a few recommendations without being overbearing. At the completion of the job , like any other company he had a few maintenance packages that they offer but even then he didn’t overwhelm me nor was he pushy.. very pleasant . Although they may be a little bit on the pricey side this is one of those time that you get what you pay for .. Dustin is an excellent service tech and also an outstanding representative for the company.
Thank you to Zane Larmen & Jordan who came...
Lila Hart on March 03, 2023
Thank you to Zane Larmen & Jordan who came out today to work on my HVAC system. They did a wonderful job cleaning and making sure everything was working properly. They answered all my questions as well. My husband and I are new home owners, very grateful we found Milestone to help with all our home upkeep needs. Definitely will continue to use Milestone, they have the most professional, kind and knowledgeable people working for them like Zane & Jordan!
Scott was amazing. So thorough. He shared that...
Lynne Lowder on February 09, 2023
Scott was amazing. So thorough. He shared that Milestone is a family-owned business (which is really wonderful). He reviewed the service plans that Milestone offers and the charities Milestone supports. He gave me a fair price for the work I needed done. I'm very happy with the company and trust them.
I called yesterday about an estimate for a...
Sherrilynn Jamerson on September 22, 2022
I called yesterday about an estimate for a Milestone security system to replace a family member's existing security company. We were given an appointment for the next day. Jon came to the house and the first thing he asked was if I would like him to wear a mask. I did, so he happily complied. He looked at the existing security system and gave me time to explain what additional features we wanted. He gave us different options and then worked up the estimate. He was very professional and helpful. The monthly service amount would be lower than what they're paying now. I would definitely recommend Milestone Security. I've used it at my own house for years and am pleased with the service.
Let me first start by saying that I am a senior...
Patricia Clark on August 24, 2022
Let me first start by saying that I am a senior citizen and I was employed by Bank Of America for over 37 years. Therefore, I am a stickler for excellent customer service. All of the guys who came to assist with this horrible incident of lightning striking my home were amazing. There was only one person that seem to not be a part of the gang! However, I have to mention the most amazing, attentive, detail oriented, professional, nice, intelligent, knowledgeable, people oriented technician I have encountered. His name was “Christian Keith.” He seemed to be extremely well respected by the crew that arrived after his initial arrival. He was so detail oriented, that he covered things I didn’t think about. I’m sure all of your technicians are amazing, however if you have five people like Christian you could terminate the rest of your staff! Although, the service that was required was extremely expensive, over $12,000. I want to say that if you have to spend that amount for a service and you can say at the end of it that you feel like you received your money’s worth of service, it’s a good day. I thank God that we are blessed to be able to pay for what was required! Thank you Christian and Brandon for one of the most pleasant experiences I’ve ever had in the 67 years that I’ve been on this earth!
The service I received was amazing. My primary...
Zach Wallace on July 25, 2022
The service I received was amazing. My primary electrician, Caleb, was extremely knowledgeable and thorough. I just bought and moved into my house and Caleb did a full electrical inspection to make sure my house was good to go. He discovered a large amount of items that our inspector did not call out when buying the house and then explained everything in a way that was easy to understand.
On top of being a good technician, he was also very sociable and having him work on my house was much less frustrating due to his good personality.
The costs were a little bit higher than I would have thought/liked, but the fact that I felt like I was in good hands, made the slightly higher costs much easier to accept.
I was looking for a reputable electrician to...
Bethany Beckham on June 18, 2022
I was looking for a reputable electrician to install my new custom chandelier and Milestone was the best choice and investment. They did an amazing job, even did an electrical inspection and provided insight into my electrical panel. Since I have a new build and under warranty I contacted my builder to correct an issue they discovered. I'd definitely recommend them again.
