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Milestone
Average rating:  
 46 reviews
by Michael D. Tulp on Milestone

Clint Nevil and his Apprentice, ‘Dalton’ were here on 9/18 to service our water heater (including all safety checks and flushing the unit),. He found an issue with the pressure tank and informed us that although it met city code, it did not meet manufacturers spec’s. We will be asking him back to fix this issue very soon. I was very impressed with both hims and Dalton’s professional manner, their knowledge and willingness to take the time to answer any questions. There were several other recommendations that were made after their walk through and review/examination of the kitchen, bathrooms and outside hose bibs. We will be addressing these issues over time as well.
Thank you Clint and Dalton for your great work.

Hi Michael! Thank you so much for your kind 5 star review and recommendation of Milestone! We are so glad to hear that you are pleased with the service provided by Clint and Dalton during your recent visit! We are so thankful for the chance to serve you and hope that you will give us a call when you are ready to have that additional work done in the home. Wishing you all the best! Have a wonderful day! πŸ™‚ -Brittani

by Tracy Manders on Milestone

Milestone is by far one of THE most professional, efficient, and friendly service organizations on the planet! Their technicians are knowledgeable and can describe even the most complex plumbing and electrical issues in a language that I understand. I trust them implicitly and know that they are providing a fair and accurate assessment. I call Milestone first for every “malfunction” in my home — I am yet to encounter a problem they can’t fix or diagnose. Today, I had the pleasure of working with Billy Wiginton. He quickly assessed the issue with my garbage disposal and had it fixed before I could ask him how his day was going. :0) He couldn’t be more friendly or helpful. To the owners of Milestone: Keep doing what you’re doing. You hire and train professionals who clearly value Customers and endeavor to exceed all expectations. No one likes electrical or plumbing issues….but your team actually makes malfunctions enjoyable (yes…I just said that).

Hi Tracy! We are so happy to hear that you had such a good experience with our technician Billy! We strive to make every visit a memorable one, and I am glad we meet all of your expectations! We look forward to working with you again in the future. – Brian

by Dorothy Wooley on Milestone

My son has purchased a home built in 1981, and the Electrical Panel was outdated. Also his air conditioning unit would not stay on. Thought it was a problem with the Air. First thing the gentleman said was the connection to the Electrical Panel was outdated and could become a fire hazard and of course no working air conditioning! I knew this would be a problem and a safety concern. I called Milestone Electric and they sent Billy W. and Johnathan to look at my son’s problem. Billy went through the whole house and pointed out some safety issues. I then asked what he could do to fix the main issue. He went and figured out everything to bring it up to code and told me what the end result would be. Now I could have gone to another electrical company and probably gotten it fix for less, but with their 5 yrs guarantee on all outlets and switches and a surge protector, I knew I would go with this company “Milestone”! After two days, Billy had brought everything up to code. Knowing the safety of my son and his future wife really put my husband and I are mind at ease. Thank you Milestone for your wonderful electrical technicians Billy and Johnathan! Will use them again if I ever need electrical advise and help!

by Michelle Spencer on Milestone

I am so thankful for the prompt service and knowledgeable electrician, Adam. Since Milestone was able to come out and fix our problem the next day, they SAVED out 15th anniversary party! I am thankful that background checks are done. I will be using them again.

Good Afternoon, Michelle! Thank you so much for the 5 star rating! I’m so glad to hear that you had a great experience with Adam, and he was able to save your party!! πŸ™‚ We are always here if you need anything! Have a Wonderful Wednesday! πŸ™‚ -Emma

by Harvey Clark on Milestone

Our new, 4-month-old AC was having trouble cooling the house. It got up to 83 during the day when it was in the high 90’s outside. Not fun. Johnny Rivera arrived at our home around 6 or 7 that night, quickly diagnosed the problem (it was the drain line), and had the house cooling down in no time. He was professional, very nice, and extremely accommodating. We were very pleased with his work.

Thank you!

Good Morning, Harvey! Thank you so much for the 5 star rating! I’m so glad to hear that you had a great experience with Johnny! We definitely want to make sure your unit is cooling with this Texas heat! We are always here for you, in a flash! Please let us know if you need anything in the future! Have a Wonderful Wednesday! πŸ™‚ -Emma

by Jewell Stewart on Milestone

Mike C. was called out to our home this week to check on our hot water manifold. He was professional and friendly, checking in with his manager to be sure his work was correct. He wanted to make it right.

Hi Jewel! Thank you so much for your 5 star review of Milestone! We are so glad to hear that you were pleased with the service provided by Mike during your recent plumbing visit! Please don’t hesitate to give us a call whenever you need assistance again! We would be happy to help! Thank you! πŸ™‚ -Brittani

by ron jenkins on Milestone

Bobby, Kelly, Humberto, Sanjin, Hector, Alyssa. I don’t know whether to ask that you give each of them a raise or your brand/customer service personnel and trainers. My wife and I believe that our experience, though costly and in the heat of summer, was the best we have ever had from a company.

Everyone clearly explained all issues and worked extremely hard to get our ac up and running as quickly as possible

Luckily, we chose Milestone to solve our dilemma. Bobby did a great job explaining what problems we had, and we decided to see how much a new system would cost us. Kelly had me sold even though my wife and I usually get several estimates. The installation crews were great, polite and caring. Alyssa in financial answered all our questions.

Needless to say, no one wants an unexpected bill for a new ac and heating system plus all-new insulation in the middle of the summer but we believe it was an investment we will recover in a few years. We could immediately feel the difference.

Thanks to all at Milestone

Good Afternoon, Ron! Thank you so much for the recommendation! I’m so glad to hear that you had a great experience with us! We definitely want to make sure your family has AC with this Texas heat! We are always here if you need anything! Have a Wonderful Wednesday! πŸ™‚ -Emma

by Howard Murray on Milestone

Mason came to our home today to replace a faulty outdoor outlet on a GFI circuit as well as hardwire two smoke detectors (one a combo carbon monoxide unit). He did an excellent job! He quickly sized up the issues, made repair suggestions with options, tested the detectors as well as the GFI outlet after installation and cleaned up once the job was completed. Mason is very personable and I would not hesitate to have him back out to our home if services were needed in the future. I would highly recommend Mason and Milestone Electric for all of your electrical needs.

Good Afternoon, Howard! Thank you so much for the 5 star rating! I’m so glad to hear that you had a great experience with Mason! We definitely want to make sure all of your electrical needs are taken care of! We are always here if you need anything! Have a wonderful rest of your day! πŸ™‚ -Emma

by Marsha Briggs on Milestone

Robert Sanchez came for water heater flush. He was personal and thorough. Identified another issue for me and was diligent in getting it right. It’s the technicians that make the difference for me. Smart; respectful, just good people.

Good Afternoon, Marsha! Thank you so much for the 5 star rating! I’m so glad to hear that you had a great experience with Robert! We definitely want to make sure your water heater is working properly for you and your family! We are always here if you need anything! Have a wonderful rest of your day! πŸ™‚ -Emma

by Rosemary Damico on Milestone

Ronaldis Calderon is a very knowledgeable, patient and personable young man. He does his work with a smile and quickly. He answered our questions so that we could understand how and why we had a problem (we’re in our 80’s). I would recommend him and your company to anyone. He’s a keeper Milestone!!! By the way our problem was electric.

Good Afternoon, Rosemary! Thank you so much for the five star rating! I’m so glad to hear that you had a great experience with Ronaldis! We definitely want to make sure your breaker is working properly! We are so happy to have you as part of the Milestone Family for 4 years! We are always here if you need anything! Have a wonderful day! πŸ™‚ -Emma

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Milestone Electric | TECL#21431 | Milestone Air | LIC # TACLA62189E | Milestone Plumbing | LIC # M-13684 | Milestone Security | B15727 | ACR-3293