Our Reviews

Real Reviews By Real People

At Milestone, we take pride in doing things the right way. That’s why we never pay our customers for reviews. We appreciate all of our customers that took it upon themselves to write about their service with us.

We would love to hear about your recent Milestone Home Service experience! Click the button below to leave a review.

I’ve used Milestone consistently for HVAC,...
Brandon Coleman on December 27, 2024
I’ve used Milestone consistently for HVAC, plumbing and electric. 99% of the time they communicate effectively and deliver excellent service. They are a premium price but there is a level of professionalism and comfort that comes from working with them. It’s also nice to have one point of contact for so many service items within a home. They also standby their work with a solid warranty. The 1% of the time where we have had an issue, they’ve recovered quickly - which to me is well worth the premium.
Mason is a special young man who Milestone is...
Roger Jones on December 23, 2024
Mason is a special young man who Milestone is lucky to have. He was charming, intelligent, polite and very helpful. He took care of our problem explaining things each step of the way. We were highly impressed!
Scott from Milestone did an excellent job. He was...
Mat A on December 04, 2024
Scott from Milestone did an excellent job. He was really easy to talk to and made me feel more comfortable, listening to him. He checked our outlets and Repair the one that needed to be repaired and replaced. He even checked out fire alarm system and he explained everything what I needed to be done to keep our home safe. He also gave me different option and prices before he did any work he also explained a lot of things to insure that I understood and how it works and what kind of damage that can cause if it fails to do what it was design to do. His experience and knowledge give credit to milestone company that has experienced people working for them. I gave Scott five stars for a job we’re done and he replace my outside the outlet that weren’t working and the Price was reasonable.
We use Milestone regularly and recently had them...
James McKee on October 24, 2024
We use Milestone regularly and recently had them replace a fuse box and install 52 new LED can lights, dimmer switches and 2 bathroom exhaust fans. Logan Henson, Tyler Spears, and the whole crew did a fantastic job. They were transparent and fair with pricing, offered practical advice, were friendly and respectful. Highly recommend these guys!
I recently had the pleasure of working with...
Portia Cantrell on October 03, 2024
I recently had the pleasure of working with Milestone Company, and I simply have to express my gratitude for their outstanding service! On an incredibly hot day in Texas, our AC unit unexpectedly went out, and I was in a bit of a panic. Thankfully, Marcus Lynch from Milestone came to the rescue! He not only installed the motor for our AC unit the very same day, but also conducted a thorough inspection of our HVAC system. During the detailed check-up, Marcus discovered burn marks on the motherboard console of our 13-year-old furnace, along with other issues that required attention. I had just purchased this home a month ago, and I truly appreciated how Marcus took the time to explain everything to me in a way I could understand. Moreover, he pointed out the need for a flow meter to detect any potential flooding from the hot water heater, which gave me peace of mind knowing that I’ll be prepared for any mishaps. What really stood out to me was Marcus’s commitment to customer satisfaction. After the furnace installation team left, he personally checked in with me to ensure everything was done to my liking. It’s hard to find such attentive and caring service these days! Thanks to Milestone and Marcus, I’m finally looking forward to a restful night’s sleep in our new home. It feels so good to know that our HVAC system is in great shape, and we have reliable support in case anything else comes up. I cannot recommend Milestone Company enough for their professionalism, expertise, and genuine care for their customers. Thank you, Marcus! You’ve made a lasting impression, and my wife and I are so grateful! I cannot remember the names of the two young men that installed my new furnace but they were AWESOME. They were professional, furnace was installed and work area cleaned up and I am a very happy person today!!
Otis Jacobs is fantastic. He was very thorough...
Alexa Nguyen on December 22, 2023
Otis Jacobs is fantastic. He was very thorough and presented a ton of information in an easily digestible way. I was able to make informed decisions with confidence that Otis and Milestone are looking out for my best interests. I’m very impressed with the quality of service and level of customer support.
Logan is simply a professional. He called first...
Noel Linox on December 13, 2023
Logan is simply a professional. He called first and arrived on time. First thing my wife noticed was his crisp uniform attire. First impression is a lasting impression. He was diligent and quick to identify the problem and fixed it. Logan also took time to point out the upgrade to our box we need to consider. He explained the options available to us and the cost. He inspires trust. It was a pleasure to deal with Logan.

How is your experience?