Prevent The Spread Of Airborne Viruses In Your Home!

Virus outbreaks have you concerned?

At a time when virus outbreaks are at an all-time high, your home is a safe-haven for you and your family. At home, you have much more control over the germs on surfaces, hands, and… well, wait a minute – what about the germs in the air that you and your family are breathing?

Within the air we breathe, are small traveling molecules that can carry viruses like the Flu and COVID-19. In addition to washing hands and disinfecting surfaces, it is critical to treat the air in your home – especially the air circulating in small spaces, like our bedrooms and living spaces. Without proper professional filtration of the air; pollutants, germ molecules, allergens, and chemicals are among many of the components being continually re-circulated into the air you breathe in your home.

We have the technology to remove airborne viruses from your home!

At Milestone, we are committed to ensuring your home remains a safe-haven by offering Dallas-Fort Worth’s best and safest services completed by trained expert Technicians, and backed by our famous “5 SUPER Guarantees”. 

With this commitment, Milestone feels a responsibility to communicate the benefits and peace-of-mind a professional Air Filtration system brings.

Can this filtration technology kill the present COVID-19?

Milestone recommends the installation of an Indoor Air Quality system, the IAQ-3000. This advanced machine filters, disinfects, and deodorizes air by using UV technology. Supplier Dynamic Air Quality Solutions ensures “Adding filters and UV technology together in successive layers can provide a lethal force to prevent the distribution of airborne viruses into occupied spaces.” The IAQ-3000 is a proactive step in the right direction to destroy organic viruses like COVID-19 in your home’s air. 

Visual Demonstration of how this process cleans the air of your home.
Visual Demonstration of how this process cleans the air of your home.

The IAQ-3000 hosts the most powerful Air Filtration lights on the market. It will sustain your home’s air for the current threat of COVID-19, as well as help reduce the threats of Cold and Flu season and provide Asthma and allergy relief for years to come. Although the IAQ-3000 has not been tested with the exact COVID-19 strain of the Coronavirus, “deactivation of the virus through sterilization is probable on every pass. Either way, kill or sterilization, the net effect is the same. If we kill it, it can’t harm us. If we sterilize it, it becomes deactivated and rendered harmless as well, since it can’t reproduce,” says Dynamic Air Quality Solutions.

The IAQ-3000 works 24 hours a day to naturally purify your home’s air without chemicals. The system itself, and the benefits it brings, are safe, efficient, and long-lasting. 

Due to the present outbreak, Milestone has a team of Technicians and systems prepped for same-day installation. Call Milestone to get your service scheduled! 

Looking to get an IAQ-3000 System installed in your home? Call us Today to get $200 off this UV Air System!

Limit the spread of germs and prevent infection!

During this time of the COVID-19 outbreak, it is necessary to remember the importance of everyday habits that can help limit the spread of germs and prevent infection. 

BEST HEALTH PRACTICES TO LIMIT THE SPREAD OF GERMS AND PREVENT INFECTION:

This is the simplest prevention step! Avoid touching your face between hand washing cycles.

    • (If only every building and home were equipped with the IAQ-3000!) But, either way, fresh air will continue to be a good way to take a break from the re-circulated air you might be breathing at work or school. Time in the sun is also the best way for your body to produce necessary vitamin D. 

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    • Getting active helps your body and immune system stay strong! However, listen to your body when it is saying to rest.

Cover your nose and mouth with a tissue when coughing or sneezing, and throw the tissue away after use. If a tissue isn’t available, cough or sneeze into your elbow or sleeve, not your hands.

These items contain natural vitamins, nutrients, and antioxidants that aid your body’s natural defense system.

Staying hydrated helps fuel your body, just like fruits and vegetables do! Challenge yourself and your family to see who can drink the most water at the dinner table as an easy way to encourage hydration.

In addition to preparing for the increased installation of IAQ-3000s, Milestone has implemented increased hygiene routines. This includes hand washing and sanitizing before and after each customer visit, as a precautionary measure. Additionally, our Technicians are avoiding typical contact with customers, like shaking hands. Milestone is limiting team member gatherings to minimize potential health risks with large group assemblies.

Again, at Milestone, we are committed to ensuring your home remains a safe-haven by offering DFW’s best services completed by trained expert Technicians, and backed by our famous “5 SUPER Guarantees”. Do not hesitate to give us a call and ask any questions you may have about professional Air Filtration.

Looking to get an IAQ-3000 System installed in your home? Call us Today to get $200 off this UV Air System!

We are here to serve you!

-The Milestone Team

Disney Surprise at Plano Police Department

(PLANO, TEXAS) – At Milestone, we are centered around being more than just a local home service company, but being a local home service company that provides the most excellent service, gives back to the community it serves, and fosters a culture that team members thrive and succeed in. This past month Milestone had the vision to do something unlike ever before for the community we serve. On February 21, 2020, Milestone team members honored a brother/sister duo, who both serve as Plano police officers and their families with a 4 night trip to Disney World. We are so excited to share this story with our blog readers! 

It all began when the holiday season came to a close and our Milestone team wanted to recognize Dallas/Fort Worth-area first responders who selflessly give their time to serve and protect our communities. We felt that this sacrifice must be especially hard during the holiday season and wanted to provide an opportunity for a first responder to win some special time off spent at Disney World with family, nominated by their fellow community members. 

WOW. This was such a special day!

WOW. This was such a special day! It's not every day this happens, but we sure are thankful for our first responders' service to our communities every day! ❤️ #BecauseWeLiveHereToo ..#CallMilestone #DFWFirstResponders

Posted by Milestone on Wednesday, February 26, 2020

Natasha Mings and Kenneth Mings were both nominated multiple times into the giveaway. Their nominations revealed insight into their hearts for service and the sacrifices they both make with their commitment to honorably serve the Plano Community. Both Natasha and Kenneth chose this career after graduating from college. Kenneth was a football player and says that passion translates through choosing a career as a police officer. He enjoys continuing his days on his feet, being active, and interacting with co-workers in a team atmosphere. Natasha is a single mom to an elementary-aged daughter and often works the night shifts in Plano. When they were chosen by Milestone team members, we reached out to the siblings’ sister to plan the surprise. 

On February 21, 2020, Natasha and Kenneth showed up to the Plano Main Police Department for what they both thought was an office meeting but were completely shocked when they walked into a room of family, coworkers, and cameras. Natasha’s daughter ran to give a hug, her too also unaware of the surprise to come. Her daughter opened a wrapped gift, which held a Disney t-shirt saying “Disney Trip 2020”, nomination stories were read, and the surprise details were announced!

It was such a special day and we are eagerly looking forward to seeing and hearing all about their adventure to come. Milestone is committed to honoring and supporting our first responders, as well as our United States veterans. To stay in the loop on future giveaways and other ways Milestone gives back to the community, subscribe to our blog or follow us on Facebook and Instagram.

7 Top Tips You Need to Know Before Calling Any Home Service Technician

Milestone Technician

Your home is a haven for you, your spouse, your children, and your pets. It’s where you relax, share meals and enjoy time with loved ones. You work hard each day to make sure it is a place where your family feels comfortable. So when it comes to who you allow in your home for service appointments and repairs… how do you know who you can trust?

Choosing a technician for home service repairs doesn’t have to be scary! Although Milestone can address your plumbing, electrical and HVAC needs, we recognize there are many other reasons you might need to call a service technician out to your home. Below are 7 important things to consider when hiring ANY service technician. Do you know what to look for? Keep reading to find out!

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The technician you hire should be licensed specifically for the type of work they are completing in your home. An up-to-date license ensures they have completed the necessary courses to perform the work safely and correctly. Ask to see their state license and find out if their company provides on-going training.  Technology is changing every day; service technicians need continual training to keep up with these advancements. They should be able to provide proof of current insurance for their company as well.

There is nothing more frustrating than having a technician come to your home, spend time diagnosing issues with your home system…  and then tell you that they can’t fix the problem because they don’t have the right part. Why would a service technician come to your home without being prepared? Unfortunately, to save costs, many companies do not stock their trucks with all the necessary tools. Instead, they wait until their technician diagnoses an issue and then they proceed to order the needed parts. Although this might be convenient for the company, it is anything but convenient for the customer! When you call to schedule your service appointment- ask the customer service agent if the truck is stocked for your specific home issue. For example, if they are making a call to repair your A/C, do they have the parts to fix your specific A/C in their truck, loaded and ready? This simple question can be the difference between your system being repaired in a few hours or a few days.

There should be no surprises when it comes to pricing. A qualified technician will take the time to explain the costs and details of the service recommended–before the work is started. Making sure a customer feels comfortable with the quote is a sign of a good company. After the work is completed, the company should stand behind their work with a satisfaction guarantee. Having a warranty on the work performed will give you peace of mind and confidence in the service received. 

One common mistake that many people make is to only consider cost when hiring a service company. But remember, you get what you paid for. To avoid making this mistake- look at all the factors involved. Are the service technicians actual employees of the company or are they subcontracted for the job? Are the employees required to pass background checks? What service guarantees do they provide? Don’t choose a technician based on price alone. If you find a company that provides professional employees combined with a great warranty- the few extra dollars will be worth the high quality of work and service you receive in the long run.

Not all service technicians are the same. When you invite someone into your home to complete service work, you want to feel confident you have hired the best person for the job. A professional attitude and appearance is a reflection of the quality of the workmanship you can expect. Professional service technicians should value their customers’ time by arriving on time and finishing tasks promptly. Look for a company that has procedures in place to care for customers’ homes while repairs are made. A professional technician will be diligent about completing the work as neatly as possible and preventing damage to walls, flooring, furniture, or home possessions. When the work is completed, technicians should clean up after themselves and leave the job as clean as they found it.

Experience matters! Choose a company that has consistently served customers in your area for years. A professional company will have a reputation for providing excellent service for their customers. Years of experience and customer satisfaction adds value to the services you are paying for. Not sure how long a company has been in business? Check their website and online customer reviews. Call the company and talk to their customer service representatives. All of these touchpoints should give you a good feel for the company and what to expect when they arrive at your home. 

A recommendation from someone whose opinion you trust is invaluable. Knowing that they had a positive experience with a service company gives you peace of mind. Reading a friend’s review or hearing a family member endorse a company helps you choose a company known for having a high level of service and workmanship. Recommendations can come from family, friends, and trusted neighbors. Be sure to check online too and see what other customers are saying. If there are negative reviews, what efforts has the company made to review and address them? Successful companies are always looking for ways to improve and make sure their customers are satisfied. 

Now that you know what to look for, do some research. Find out which name comes up over and over again as providing the highest level of service in your area with the most professional employees. It should be easy to find the companies that meet all seven qualifications because they will make it evident on their website! If you can’t easily find the information you are looking for, chances are they probably do not meet these standards. 

Interested in the guarantees we make to our customers? Check out our 5 Super Guarantees here. We think you will agree, “When you need a technician, and you want one you can trust… you will call Milestone!” 

Baby, It’s Cold Outside: 6 Simple Tips to Prepare Your Home for the Holidays

When the weather outside is frightful, but the fire is so delightful… it can only mean one thing. The holidays are near! This special time of year is full of family, food, and lots of fun! But hosting guests, cooking big holiday meals, and changes in the weather can put an extra strain on your home. Keep reading to find out what you can do to make your house safe and comfortable this holiday season.

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1. Protecting Pipes:

Unlike Frosty the Snowman, your pipes don’t like to be freezing. Sudden drops in the temperature can cause water to expand, resulting in busted pipes and costly emergency repairs. Luckily, there are two proactive ways to avoid this problem. One way is to insulate your pipes. For outdoor pipes and faucets, you can pick up a variety of outdoor pipe insulation covers at your local hardware store. Most are affordable and come with simple instructions to install. The insulation will keep those pipes warm and keep the water inside them from freezing. Before installing, remember to disconnect any hoses from outside faucets. Leaving the hose connected prevents the faucet from draining out properly and is the number one cause of freeze breaks. It is also a good idea during plumbing maintenance checks, to ask your technician if there are any indoor pipes that need insulation that are currently lacking. Another idea for pipe protection is to leave your faucet ‘dripping’ when freezing temperatures are in the forecast. When your family is home and the furnace is on, indoor pipes are often kept warm enough from outdoor temps in Texas. However, families often make the mistake of forgetting the dripping step when they turn their home temperature down and leave for holiday travels. The small amount of water running through your pipes to create the drip will help avoid pipes freezing solid and bursting.

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2. Holiday Cooking:

Festive holiday gatherings mean that you are probably cooking more often! Because of that, we all need a few reminders about what we should never put down the garbage disposal. Although kitchen disposals seem like they can handle anything, some things cannot be sent down the drain. These items are bones, celery, eggshells, coffee grounds, fruit pits, grease, pasta, and potato peels. They can cause the blade to wear down, or blockage and clogs. The day after Thanksgiving is often the most popular day for plumbing maintenance calls… and this is a big reason why! Refrain from dumping these items in your disposal and you will save yourself from costly plumbing repairs.

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3. Restroom Reminders:

We have all felt a bit “like the Grinch” when it comes to guests using our home’s bathroom facilities. It seems that someone always forgets what is acceptable to flush—and what is not. To maintain your “Christmas spirit” and protect your potties, create a polite sign before the holidays with a few gentle flushing reminders. You can use a printable one like these here or here, and hang it in a frame in your bathroom. This simple and tactful reminder will save your guests from the embarrassment of a clogged toilet and prevent you from facing plumbing problems.

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4. Turn Up the Heat:

When the temperatures drop outside, it’s finally time to crank on your furnace. A few reminders as we head back into ‘heater season’. First, don’t be alarmed if you notice a burning odor. After sitting unused for several months, this smell is simply caused by the heating up of the dust and dirt that has settled onto the unit while it was resting all summer. There is no need for concern unless it continues past an hour or so. Second, to be sure that your furnace will operate efficiently throughout the winter, remember to schedule an annual maintenance tune-up for your heating system with Milestone. Our Milestone inspections consist of a 21-Point Precision Tune-Up to ensure the furnace is working properly at maximum efficiently. Routine tune-ups can also help you catch small problems early before they become large and costly. 

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5. Up on the Rooftop …with Christmas Lights:

Having a festive looking home is important to many families during the holidays! Much time and expense go into exterior décor. But these beautiful displays can quickly turn dangerous if a few basic safety rules are not followed. First, replace any old or broken lights and cords. It may seem tedious but malfunctioning bulbs and cords can increase the risk of shock or fire. Next, make the switch to LED lights! Not only are LED lights cool to the touch but they also use less electricity than traditional Christmas lights- which gives you a nice break on your holiday electrical bill. Also, use Christmas light clips, instead of nails or staples, to hang outdoor Christmas lights on your roof. Clips are safer for both your shingles and the person installing them. Nails or screws can puncture the wires, causing the lights to malfunction, or worse, shock the person installing them. Finally, don’t run Christmas light strands through doors or windows if you can’t find an outside outlet to use. When closed, the pressure from the door or window can cause damage to the cord and lead to breaks or fraying, making them a safety hazard for fires and electrical shocks.

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6. Home for the Holidays:

If you will be away, visiting friends and family during the holidays, make a plan to keep your home safe. Install a home monitoring system that allows you to view live video of your home from the convenience of your phone. Our trusted Milestone technicians can help you choose a program that works best for your needs and your budget. Another way to keep your home safe is by completing preventative maintenance before you leave town. Have your home’s heating, cooling, and plumbing systems checked regularly. That way you can rest assured that your home is less likely to face any unexpected problems while you are away. Finally, arrange for a trusted neighbor to pick up any mail or packages. Keeping up the appearance of ‘being home’ is one of the most important things you can do while gone.

Your home is the heart of your family! Following the tips above will ensure that your home is a safe and comfortable place for creating holiday memories. Contact Milestone now for all your cooling, heating, plumbing, electrical, and security system needs for the upcoming holiday season!

To Flush Or Not To Flush?

Critical Need-To-Know’s About Your Family’s Flushing Habits

Each year, about 1 in 5 homeowners face a clogged toilet that requires a professional plumber to fix. So what exactly should you flush down your toilet? And more importantly… what should you never flush? Read on to learn what is really flushable and what isn’t. Plus, why it’s important to know the difference!

Already know your home needs drain cleaning or plumbing services? Click here to schedule.


To Flush or Not to Flush?

When it comes to toilets, there are really only two things that should be flushed – human waste and toilet paper. That’s it. The list of things that are truly “flushable” is short enough to count on two fingers. So what about all those other things we have been sending down the drain? Well, the list of things you should never flush is so long that you will need both hands and both feet to count them all. To help you save thousands of dollars in expensive repairs, and avoid polluting the environment, take a look at this list of things that you should never flush down the toilet.

Most people are surprised to learn that hair will never dissolve in water. It floats and easily gets caught in the pipes on its way out of the toilet, snagging whatever comes its way. Don’t clean a brush and toss the hair in the toilet. All of those little pieces of hair can form a large hair-ball that prevents your plumbing from functioning properly.

No matter what’s on the label, “flushable” wipes do not disintegrate in water as toilet tissue does. You can test this for yourself by putting a flushable wipe and a piece of toilet paper in water for an hour. You’ll see that the toilet paper quickly breaks apart, but the wipe stays intact. That means it can lodge in sewer pipes and lead to a toilet clog.

These pills are designed to destroy bacteria. But they are not meant to come in contact with our water supply. When you flush them, they can contaminate groundwater and have terrible effects on wildlife downstream. To properly dispose of medications like antibiotics and other prescriptions, click here to learn more.(https://www.fda.gov/drugs/safe-disposal-medicines/disposal-unused-medicines-what-you-should-know)

Most adhesive bandages are made from plastic, which is not biodegradable. That means that it will never break down. So as a bandage sits in your pipes it can combine with other debris- all of which can eventually get large enough to cause blockage in your plumbing.

The cotton on these products won’t break down. Although it may take months or years for a ball of them to accumulate, in the end, they do block drains, which then have to be unblocked by a professional plumber.

We know that disposable diapers get covered in waste, which makes it tempting to flush them. But diapers themselves are not meant for toilets. Trying to flush diapers is an incredibly common cause of serious pipe clogs that need professional attention. Avoid the problem by properly disposing of all diapers in the trash.

These products may seem like toilet paper, but they are not. The materials used to make tissues, paper towels and similar products do not dissolve easily. Which means they are far more likely to clog your toilet and require repair.

This small piece of trash often gets flushed. But the cigarette filters take a long time to breakdown. And even more alarming is the amount of chemicals found in cigarettes-  which can end up polluting the water in your community.

Although some of these are labeled ‘flushable’- they are all actually designed to be put into the garbage can. It is much better to wrap all hygiene products in toilet paper and place them in the trash bin.

Dental floss is usually made of nylon. When flushed down, it mixes with all those other items that should not be flushed- such as wet wipes, paper towels, hair, etc. All put together, these items create huge lumps that will clog your pipes and sewer.

They seem small and harmless. But consider that almost 125 million people use contact lenses on a daily basis worldwide. That amount of plastic entering the water system contributes to the creation of trillions of microplastics, which is a major environmental concern.

Most people know it’s a bad idea to pour grease down your kitchen sink. But It’s equally important not to flush it down your toilet. Warm grease runs down your drain until it cools in the pipe. As it cools, it starts to form a clog. The grease attracts other debris and ends up forming a major blockage in your plumbing.

Although it may seem harmless, do not flush food down your toilet. Pasta, bread, rice, and other starches actually expand in water. Which leads to…. you guessed it! Large clogs.

Treat these like medications. Things like old lotions and other beauty care products can be toxic and disruptive to wastewater treatment plants and your septic system. Dispose of them properly, for more information click here. (https://www.self.com/story/how-to-recycle-beauty-products).

Bleach is a harsh chemical that definitely does not belong in sewage lines or septic systems. Most people mistakenly believe that the toilet bowl needs to be cleaned with bleach or an industrial cleaner. But because it has a glazed finish, you can simply use a toilet brush and distilled white vinegar to clean it. Toilet bowl stains are caused by the minerals in the water and not from human waste. So skip the bleach.

Because chewing gum is basically an adhesive, it is not a good idea to flush it down the toilet. This sticky substance is sure to clog your pipes.

Cat litter is designed to clump when it comes into contact with moisture. Which means it will quickly clump up as it enters your pipes. Never flush pet waste that has had contact with kitty litter.

Products like these make cleaning easy, but they are not meant to be flushed. They are not biodegradable and they are full of harsh cleaning agents that are difficult for your city’s water treatment facility to cleanse from the water.


The bottom line is: just because something can physically be flushed down the toilet, does not mean that it should. Even so-called biodegradable items can take several weeks or more to dissolve. During that time, they can create big clogs of backed up waste.

Avoid flushing the above times down your toilets and you will lower your chances of needing plumbing repairs. Proper ‘flushing etiquette’ can extend the life of your toilets and pipes. And if you, or your kids, make the mistake (like we all have!) of flushing anything besides human waste and toilet paper, don’t panic! Keep an eye on your plumbing for any signs of blockage- such as slow drains, sluggish flushing, or gurgling pipes. If you notice these problems or need any help with your home’s pipes, drains, tubs or toilets- call a professional Milestone plumber.

5 Home Safety Tips You Are Missing

Most people equate home with a feeling of safety and comfort. Home is where we gather with our family and make memories. For this reason, it is important to take the time to check on your home systems monthly and as the seasons change. Our expert technicians have seen it all over the years. Below they reveal five vital, but simple, maintenance tasks you can do on your own to improve the lifespan, efficiency and safety of your family’s home systems. By completing vital maintenance tasks on a regular basis, the safety of those in your home and the value of the house itself can be protected.

Are you doing enough to keep your home safe? Review the check-list below to see if you are completing these 5 important home safety tips that are often overlooked.

Each time your dryer is operated, you are adding lint to the dryer vent. You have probably seen this before, but did you know this means that over time, your dryer will take longer to dry your clothes and be less efficient in cooling down? As lint builds up, it can also become a fire hazard. In fact, every year almost 3,000 home fires are started from dryer vent clogs! To prevent this danger, be sure to remove all lint from the filter each time you run your machine. It is also critical to remove the vent at the back of your dryer and vacuum out any remaining lint every few months. There are several types of lint cleaning kits that you can purchase from local home improvement stores to help with this process.

‘Expert Tech’ Pro Tip- If you are noticing that your clothes are not dry after one cycle, you detect a burning smell when the dryer is running, or your dryer is physically hot to the touch when running- you probably have a clogged vent. Take care of the issue immediately. Proper maintenance will prevent clogs as well as the risk of a home fire.

Your home’s air filters are a key factor in the quality of the air you and your family are breathing. When an air filter is not changed, contaminated air, like outside dirt and pollution is more likely to infiltrate your family’s living spaces. There are many things that come into play when it comes to how often you need to change them- such as the type of air filter you are using, the number of people and pets who live in your home, and the environment in which you live. Most manufacturers recommend changing air filters every 30-60 days. However, if you live alone and do not have any pets, and do not suffer from allergies- that recommendation moves up to every 90 days. Clogged air filters can result in an increase in allergy symptoms- such as headaches and breathing issues. Keeping your family safe means providing them with clean air.

‘Expert Tech’ Pro Tip- We all understand that a clean filter leads to cleaner air inside our homes. But did you know that it can also save you money? By simply replacing a clogged air filter with a new one, you can lower your air conditioner’s energy consumption by 5 to 15 percent.

Have you noticed that your smoke alarm only seems to need a new battery in the middle of the night? Don’t worry, it’s not just you! If you are the type of person who only changes the batteries when you are awoken from a deep sleep by that incessant chirping- then consider this. Three out of five home fires that result in death are from homes without working smoke alarms. But you can cut the risk of dying in a home fire in half by simply checking that your smoke alarms work. So, don’t wait until you hear the chirping. The alkaline battery in most smoke detectors lasts up to one year. Check it each month by simply pressing the “test” button on the outside of the alarm. You can prevent dangerous house fires and get better sleep knowing that the battery is working.

When it’s time to change the battery, be sure to check the manufacturer date on your smoke alarm too. The actual smoke detector is only good for 10 years, then it needs to be replaced.

‘Expert Tech’ Pro Tip- All homes need a smoke detector in every bedroom, outside each sleeping area, and on every level of the home, including the basement. Larger homes may need more alarms. For the best protection, make sure all smoke alarms are interconnected – when one sounds, they all sound. If needed, a Milestone electrical technician can ensure this for you.

Most people have heard horror stories from neighbors or friends about water heaters that have leaked due to corrosion and caused costly damage to the home. But how do you know that your water heater is in trouble? Take a look at the heater, if you notice any water pooling near the base or leaking, it needs attention. Other warning signs include inconsistent water temperature, poor water quality, or if takes a long time for your water to heat. Strange sounds such as creaking or bumping may also be a sign that your water heater needs attention. The typical water heater last 10-15 years. As your system approaches that age, you might begin shopping for a new one. New water heaters run more efficiently, which can save you money in the future. And old water heaters bring about the risk of flood/water damage. Play it safe by checking your water heater regularly.

We all tend to take our A/C and heating systems for granted. They keep us cool in the hot summer months and warm all winter long. But when either one of these suddenly stops performing correctly, it can be a big inconvenience to your family. No matter what kind of heating and cooling system you have, it should be inspected, cleaned, and serviced at least once a year. Trust us! Every year your home’s unit skips an A/C tune up, its’ deficiency decreases by 5%. A simple way to remember is to have the heating system checked in the fall and the air conditioning checked in the spring. Benefits of this service include preventing little issues from becoming big problems. Heating and cooling systems that are operating properly have a reduced environmental impact. So, regular service appointments can save you money by improving the efficiency of your unit.

‘Expert Tech’ Pro Tip- Interested in learning more on why tune-ups are critical to the lifespan of your entire home A/C unit? Give us a call! We guarantee unmatched levels of support and service, from the very first phone call to the completed end of a project.

Let us ensure you’re A/C unit is set up for success for the rest of summer and your heating system is well prepared for the fall. Learn more about A/C tune ups here.

By following these 5 simple tips, you can help to keep your family safe and your home well-running for day-to-day life. Our expert technicians have seen it all. From preventing water heater flooding to drastically improving your home’s air quality, these 5 steps are easy and substantially recommended by the professionals!

Milestone Technicians Witness Hit and Run

MILESTONE TECHNICIANS WITNESS HIT-AND-RUN, PROVIDE MEDICAL CARE, & POINT POLICE IN THE RIGHT DIRECTION

Milestone Technician Witness Hit & Run

Milestone technicians Adam and Billy are more than just experts on home services – they’re also both volunteer firemen, too. And that first responder training proved very useful on their way to work recently.

It started off as a normal day, with one small exception. As they traveled to Milestone in their company vehicles, they got diverted from the typical route by a road closure. It seemed insignificant at first, but…

“It turned out to be a blessing in disguise that we got re-routed,” Adam said. On this alternate route, Adam and Billy watched as a car got T-boned. The driver that caused the accident then sped off.

Training and adrenaline kicked in as Adam and Billy got out and rushed to the victim.

“The driver was coming in and out of consciousness,” Adam said. “The good news is that she didn’t have any noticeable injuries but of course we took all the precautions we could.”

As Billy made sure the driver didn’t have any spinal injuries, Adam called 911.

Arlington Police showed up in minutes and Adam gave them a description of the vehicle and the direction it was headed. The hit-and-run driver was apprehended with the help of this information.

In the meantime, an ambulance and the Arlington fire department showed up, too.

“Billy never left her side until the other medical care arrived,” Adam said. “Then we got out of the way and let everyone do their jobs.”

Wow, Adam and Billy, we know you’re used to emergencies, but thanks for stepping in off-duty and providing care and assisting with information that stopped an out-of-control driver! That’s another story of how Milestone technicians ‘Give Em A Pickle’!

*At Milestone, we believe in the philosophy of ‘Give Em A Pickle’. When you go to a restaurant and ask for extra pickles, a good restaurant will just give them to you without making a fuss or charging you more… just like Milestone always looks for ways to give you extras at no charge! We’re always looking for ways big and small to help our clients and community.

3 Things Drain Cleaning

3 THINGS YOU DON’T WANT IN YOUR DRAINS

1. BLEACH

Have you ever heard that you’re supposed to pour bleach down your drains regularly to keep them clean? This can do much more harm than good. Bleach is extremely corrosive and can cause a lot of damage to your home’s pipes. It can also react with other substances in your drain and cause further clogs and damage.

2. LEFTOVERS

This is a tough one! How easy is it to just turn on the garbage disposal and get rid of all your leftover dinner without filling up the garbage can? Unfortunately, this is not at all what garbage disposals are made for. They are only designed to handle scraps that fall down the drain during dishwashing, not entire meals. Plus, not all foods are created equally and the garbage disposal will have a harder time shredding. Doing this will cause the blades to become dull and eventually break down, causing a costly repair.

3. KITTY LITTER

For all of our cat owners that buy “flushable” litter, you probably want to avoid actually doing that. Even though it says it’s flushable it can easily clogs your drains. Flushing clumps can get stuck and back up your pipes, especially if they’re flushed too close back to back. Another danger is the contaminants that pet waste contain. Anytime you flush pet waste down the toilet you are introducing bacteria and pollution into the waterways.

If the unfortunate time comes that you need a drain cleaning specialist, know that Milestone is the team to call. All of our technicians are licensed, drug-tested, and background checked for your peace of mind. You can trust that your homes’ best care is our #1 priority. Click here to schedule a visit and we’ll be sure to Fix It In A Flash!

Lennox Feel The Love

LENNOX FEEL THE LOVE

Last month, Milestone was able to contribute to a life-changing cause in the north Texas area. We were able to partner with Lennox in their Feel The Love campaign. Through this program, Lennox was able to find people in our community in need of a new heating or air conditioning system who may not have had the finances to replace their units themselves and bless the family with a new unit.

Lennox was generous enough to donate brand new units to these chosen recipients and Milestone came in to assist with the installation. We were so glad that we got to be a part of such an impactful project! Our technicians volunteered their time on their day off and installed a brand new unit for a few lucky homeowners. You can find out more about the Lennox Feel The Love campaign by visiting feelthelove.com.

Here at Milestone, we love getting to serve the community around us. This is one of many ways that we reach out and make a difference for those around us! Check out the two videos below to see how everything went.

State Fair of Texas 2018

STATE FAIR OF TEXAS 2018

The State Fair of Texas is one of our favorite times of the year at Milestone! Every October you get to spend time with family & friends trying out all the new fried foods, having a Corny Dog & and Dr Pepper (thanks guys!), riding the ferris wheel, and taking a selfie with Big Tex. We hope that you were able to take some time to go enjoy all that the fair has to offer!

Milestone Mark decided to join in on the fun on opening day and we loved getting to see some of our Milestone customers while he was there! Here are a few pictures from our visit, hope you enjoy!